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ITsVISTA KB-Link: KB975126

Some custom-sized pages are printed incorrectly when you print a document on both sides from a computer that is running Windows Vista or Windows Server 2008

Consider the following scenario:

  • You install a PostScript print driver for a printer on a computer that is running Windows Vista or Windows Server 2008.
  • The document that you want to print has multiple pages.
  • Two consecutive pages in the document are custom-sized pages. Additionally, these custom-sized pages have different dimensions.
  • In the printing preferences, you configure the printer to print on both sides.
  • You print the document.

In this scenario, the second custom-sized page is printed incorrectly. Specifically, the second custom-sized page is printed with the dimension of the first custom-sized page. Therefore, some content on the second custom-sized page may be cut off.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB975126.

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