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ITsVISTA KB-Link: KB975274

You receive an error message when you try to remotely view the printer Security tab on a print server from x64-based client editions of Windows 7 or from x64-based or IA-64-based client editions of Windows Server 2008 R2

You try to remotely view the printer Security tab on a print server that is running an x86-based edition of Windows Vista or of Windows Server 2008 from one of the following client operating systems:

  • Windows 7, x64-based editions
  • Windows Server 2008 R2, x64-based or IA-64-based editions

When you do this, you receive the following error message on the Security tab:

The requested security information is either unavailable or can’t be displayed.

Note: You do not receive this error when you remotely view the printer Security tab on a print server that is running an x86-based edition of Windows 7.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB975274.

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