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ITsVISTA KB-Link: KB972907

Stop error message on a computer that is running Windows Vista or Windows Server 2008: “STOP: 0x0000007F”

A computer that is running Windows Vista or Windows Server 2008 may crash intermittently. Additionally, you may receive the following Stop error message:

*** STOP: 0x0000007F (parameter1, parameter2, parameter3, parameter4) UNEXPECTED_KERNEL_MODE_TRAP

This problem typically occurs when multiple third-party network drivers are installed on the computer. For example, this problem may occur when the following drivers are installed:

  • Virtual private network (VPN) client drivers
  • Antivirus drivers
  • Third-party miniport filter drivers
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB972907.

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