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ITsVISTA KB-Link: KB971428

The Printbrm.exe command-line tool restores printers that are associated with USB ports as FILE ports on computers that are running Windows Vista or Windows Server 2008

Consider the following scenario:

  1. You install a non-Standard Port Monitor (SPM) or non-Line Printer Resource (LPR) printer with a universal serial bus (USB) port.
  2. You use the Printbrm.exe command-line tool to export the printer settings.
  3. You import the printer settings to another computer.

In this scenario, the printer port for the restored printer is displayed as FILE. Additionally, if you plug the USB printer into the new computer, you are prompted through all steps of printer installation. After the printer is installed, you see a second instance of the printer on the new computer.

This problem occurs on computers that are running Windows Vista or Windows Server 2008.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB971428.

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