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ITsVISTA KB-Link: KB973772

Group Policy Preferences stops responding when you try to configure the printer item for printers that use third-party drivers on a Windows Vista or Windows Server 2008-based computer

On a Windows Vista or Windows Server 2008-based computer, you configure the printer item in Group Policy Preferences. When you try to configure the printer item for printers that use third-party drivers, Group Policy Preferences stops responding (hangs).

When this problem occurs, you cannot perform other operations and you cannot log off the computer.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB973772.

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