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ITsVISTA KB-Link: KB972903

A blank screen appears when you restart a computer that is running Windows Vista or Windows Server 2008 after you reinstall the driver for a graphics device

Assume that you have a computer that is running Windows Vista or Windows Server 2008. You uninstall the driver for a graphics device, restart the computer, and then reinstall the driver. When you restart the computer for the first time after the driver reinstallation, the startup process stops at a blank screen.

Note: This problem does not occur if you uninstall a driver and then reinstall the driver immediately without restarting the computer.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB972903.

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