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ITsVISTA KB-Link: KB972135

Backups fail and Event ID 12293 is logged on a computer that is running Windows Vista or Windows Server 2008

You try to perform a backup on a computer that is running Windows Vista or Windows Server 2008. However, the backup stops immediately after it starts. Additionally, the following event is logged in the Application log:

Event ID: 12293
Source: VSS
Message:
Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB972135.

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