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ITsVISTA KB-Link: KB2001223

No print output when using an XPS-based printer driver on Microsoft Windows Vista for a shared printer from Microsoft Windows 7 or Microsoft Windows Server 2008 R2

When printing to a shared printer, no output appears on the printer, and no print job shows up in the server’s print queue. This will occur if the following conditions are true:

  1. The Print Server is running Windows Server 2008 R2 or Windows 7.
  2. The Client is running Windows Vista.
  3. The print driver used for the shared printer is an XPS-based print driver which utilizes Windows 7 specific APIs such as rasterization service.
  4. The Sharing tab for the printer has “Render print jobs on client computers” selected.
  5. The user on the client computer is not an administrator on the Print Server.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB2001223.

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