ITsVISTA
Information that makes life easier when it comes to installing, managing, and using Windows Vista.
Start About FAQ Blogroll Shop

ITsVISTA KB-Link: KB972685

The Explorer.exe process becomes unresponsive when Windows Explorer hosts a shell extension that was created by using Microsoft Foundation Class (MFC)

You have a shell extension that was created by using Microsoft Foundation Class (MFC). The shell extension is hosted in Windows Explorer. When you use Explorer, the Explorer.exe process becomes unresponsive. This problem occurs when the following conditions are true:

  • You do not have Microsoft Visual Studio 2008 installed on the computer.
  • The shell extension was created by using Microsoft Foundation Class (MFC) in Microsoft Visual Studio 2008 Service Pack 1 (SP1) or in Microsoft Visual C++ 2008 Feature Pack.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB972685.

Get notified of new posts for FREE via RSS or E-mail

Subscribe to ITsVISTA!

Related Posts