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ITsVISTA KB-Link: KB970186

Memory corruption occurs when you try to log off from a computer that is running Windows Vista or Windows Server 2008 after you sync the offline file in the Client-Side Caching folder

On a computer that is running Windows Vista or Windows Server 2008, consider the following scenario:

  • When the computer is offline, you change a file or a directory in the Client-Side Caching (CSC) folder in which the operating system stores offline files.
  • You bring the computer back online and sync the offline files.

In this scenario, if you try to log off the system, the computer crashes and memory corruption may occur.

The same problem occurs on a portable computer that is running Windows Vista or Windows Server 2008. If you dock or undock the computer during the period when the computer is in hibernation, and then try to log off the system after the computer resumes, the computer crashes and memory corruption may occur.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB970186.

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