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ITsVISTA KB-Link: KB971390

A minor delay occurs when Windows Vista or Windows Server 2008 resumes from sleep if the hard disk is attached to a secondary ATA port

Consider the following scenario:

  • You have a computer that runs Windows Vista or Windows Server 2008.
  • The computer has multiple SATA ports, and the disk controller is configured in the BIOS to operate in IDE mode.
  • You have a hard disk attached to a SATA port that is exposed as the device 1 (secondary) port.
  • There is no hard disk attached to the device 0 (primary) port of the same channel as the hard drive.

In this scenario, you may experience a delay of several seconds when the computer resumes from sleep. This behavior causes the computer to fail Windows Logo Program requirements for standby resume times.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB971390.

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