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ITsVISTA KB-Link: KB971279

The first attempt to eject a removable cartridge disk drive fails on a computer that is running Windows Vista or Windows Server 2008

Consider the following scenario:

  • You attach a removable cartridge disk drive to a computer that is running Windows Vista or Windows Server 2008.
  • In Device Manager, you enable the Optimize for performance setting on the Policies tab of the device properties.
  • In Windows Explorer, you select the drive icon, and then you click Eject to eject the cartridge.

In this scenario, the removable cartridge is not ejected, and you receive the following error message:

An error occurred while ejecting ‘Removable Disk (X:)’

However, when you click Eject again, the removable cartridge is ejected successfully. This problem occasionally occurs on certain removable cartridge disk drives.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB971279.

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