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ITsVISTA KB-Link: KB970775

The seek slider sticks at the beginning of the seek-bar on the Windows Media Player control panel when you play a media file that is encoded with GSM codec on a computer that is running Windows Media Player 11

On a computer that is running Microsoft Windows Media Player 11, consider the following scenario:

  • You play a media file that is encoded with GSM codec in Windows Media Player 11.
  • You click the Play button on the Windows Media Player control panel.
  • The media file starts playing and the seek slider in the seek-bar starts moving.

In this scenario, after the seek slider starts moving, the seek slider jumps to the beginning of the seek-bar and sticks.

For example, a voice message is attached to an e-mail. You open the e-mail, and then click the Play button on the Windows Media Player control panel. The seek slider sticks at the beginning of the seek-bar on the Windows Media Player control panel.

There is a download that resolves this issue. See Hotfixes for details.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB970775.

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