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ITsVISTA KB-Link: KB971510

A .p7b certificate does not import correctly when you try to import it by using the Certificate Import Wizard in MMC on a computer that is running Windows Server 2008 or Windows Vista

On a computer that is running Windows Server 2008 or Windows Vista, you try to import the .p7b format certificate by using the Certificate Import Wizard in Microsoft Management Console (MMC). However, the certificate does not import correctly. When this issue occurs, you can experience the following symptoms:

  • The imported certificate does not have a private key associated with it.
  • The certificate request object in the Certificate Request store remains.
  • The Certificate Import Wizard completes without displaying any errors.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB971510.

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