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ITsVISTA KB-Link: KB970879

Blank Desktop on Windows Vista or Windows Server 2008

After logging on to a Windows Vista or Windows Server 2008 computer, you are presented with a blank screen with no Start Menu, shortcuts, or icons. If you reboot and use F8 to boot to Safe Mode with Networking, you will see your normal desktop.

You may see the following events in the Application log:

Log Name: Application
Source: Microsoft-Windows-Winlogon
Event ID: 4006
Level: Warning
User: N/A
Computer: M1.Contoso.com
Description:
The Windows logon process has failed to spawn a user application. Application name: . Command line parameters: C:\Windows\system32\logon.scr /s.

Log Name: Application
Source: Microsoft-Windows-Winlogon
Event ID: 4006
Level: Warning
User: N/A
Computer: M1.Contoso.com
Description:
The Windows logon process has failed to spawn a user application. Application name: . Command line parameters: C:\Windows\system32\userinit.exe.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB970879.

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