Many services do not start when you enter a computer name that exceeds 15 bytes during the initial setup of Windows Vista or of Windows Server 2008
Consider the following scenario:
- You have a computer that was preinstalled with Windows Vista or with Windows Server 2008.
- The operating system was deployed from an image.
Note: This typically occurs if you bought the computer from an OEM.
- You start the computer for the first time and perform some initial setup tasks.
- When you set the computer name, you enter a name that contains some Unicode characters, and the total size of the computer name exceeds 15 bytes.
- You complete the initial setup and then log on to the system.
In this scenario, some services, such as the Remote Access Connection Manager service, do not start.
Note: Each Unicode character may consume 2, 3, or 4 bytes, depending on the character set. For example, this problem occurs if you enter more than eight Japanese hiragana characters in the computer name setting.
For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB969902.