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ITsVISTA Adobe KB-Link: kb402306

CD or DVD drive not recognized by Windows after you install an Adobe application

Windows 2000, XP or Vista doesn’t recognize your CD or DVD drive after you install one or more of the following Adobe applications:

  • Audition
  • Encore
  • Photoshop Album
  • Photoshop Elements
  • Premiere Elements
  • Premiere Pro
  • Production Premium
  • Production Studio
  • Soundbooth
For more information on this issue, including potential causes, workarounds, and resolutions, see: Adobe KB Article kb402306.

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