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ITsVISTA KB-Link: KB969708

You cannot connect to an Internet printer if the Internet Printing Client is disabled or if the Internet Printing Client has recently been enabled and the Print Spooler has not restarted

On a computer that is running Windows Vista or a later version of Windows, when you try to establish a connection to an Internet printer, you may receive an error message that resembles the following:

Windows cannot connect to the printer. Check the printer name and try again. If this is a network printer, make sure that the printer is turned on, and that the printer address is correct.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB969708.

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