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ITsVISTA KB-Link: KB967586

When you run a 16-bit application on a Windows Vista-based or Windows Server 2008-based computer that has the Desktop Window Manager Session Manager service installed, some controls are not painted correctly

When you run a 16-bit application on a Windows Vista-based or Windows Server 2008-based computer, some controls in the application are not painted correctly. Therefore, the application’s user interface (UI) is not displayed correctly.

This problem occurs when the Desktop Window Manager Session Manager service is disabled on the computer. If you enable this service, this problem no longer occurs.

Notes

  • By default, the Desktop Window Manager Session Manager service is disabled when the system is hosted on a virtual system such as Microsoft Virtual PC.
  • This is a known issue in the Threed16.ocx control that is included with Microsoft Visual Basic 4.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB967586.

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