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ITsVISTA KB-Link: KB965494

Stop error when a registry management problem occurs on a Windows Server 2008 or Windows Vista SP1-based computer: “0x0000007E”

On a computer that is running Windows Vista Service Pack 1 (SP1) or Windows Server 2008, you receive the following Stop error message:



  • The first parameter is 0xc0000005. Other three parameters in this Stop error message may vary, depending on the configuration of the computer.
  • Not all “0x0000007E” Stop error messages are caused by this problem.

Additionally, the following event is logged in the System log:

Source: Microsoft-Windows-WER-SystemErrorReporting
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xc0000005, <address>, <address>, <address>). A dump was saved in: <file path>.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB965494.

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