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ITsVISTA Adobe KB-Link: kb404893

Error: “Could not start print job” when you print a PDF in Internet Explorer on Windows Vista (Acrobat 8, 9; Adobe Reader 8, 9)

When you try to print a PDF file in Internet Explorer 7 on Windows Vista, the file does not print and you receive the error message “Could not start print job.”


The Display PDF In Browser option is selected in Adobe Acrobat 8 or 9 or in Adobe Reader 8 or 9. (To see this option in Acrobat or Adobe Reader, choose Edit > Preferences > Internet.)

For more information on this issue, including potential causes, workarounds, and resolutions, see: Adobe KB Article kb404893.

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