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ITsVISTA KB-Link: KB961477

On a Windows Vista-based computer or on a Windows Server 2008-based computer, when you use Windows Explorer to view offline files in Remote Storage, the files are recalled

In a network environment, you deploy a Remote Storage solution, and then you migrate some files to Remote Storage. On a Windows Vista-based computer or on a Windows Server 2008-based computer, you use Windows Explorer to view the offline files in Remote Storage. When the system tries to generate the thumbnails from the files, the files are recalled. However, you expect the files to be displayed in Windows Explorer.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB961477.

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