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ITsVISTA KB-Link: KB954589

Stop error message when you plug a USB storage device into the USB port of a Windows Vista SP1-based or Windows Server 2008-based computer: “Stop 0x0000007E SYSTEM_THREAD_EXCEPTION_NOT_HANDLED”

When you plug a universal serial bus (USB) storage device into the USB port of a Windows Vista Service Pack 1 (SP1) or Windows Server 2008-based computer, the operating system may crash. Additionally, you may receive the following Stop error message:

Stop 0x0000007E (Parameter1, Parameter2, Parameter3, Parameter4)
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Notes:

  • The parameters in the Stop error message vary.
  • Not all “0x0000007E” Stop error messages are caused by this problem.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB954589.

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