A hyperlink control that is used to open a file or an e-mail message fails in an application that uses MSXML 6.0 on a Windows XP-based or Windows Vista-based computer
On a Windows XP-based or Windows Vista-based computer, you run an application that uses Microsoft XML Core Services (MSXML) 6.0. The application contains a hyperlink control that users can use to open a file or an e-mail message. However, in this scenario, the hyperlink control may fail.
This issue occurs if the following conditions are true:
- The file URL or the e-mail message URL is encoded in the UTF-8 format.
- The output is in the HTML format.
Note: This issue does not occur if the URL starts with http://.
For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB960380.