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ITsVISTA KB-Link: KB958900

Error message when you try to unlock a Windows Vista-based or a Windows Server 2008-based computer that has the Fast User Switching feature disabled: “The password for this account has expired”

On a Windows Vista-based or a Windows Server 2008-based computer, you disable the Fast User Switching feature. Later, if the password expires when the computer is locked, you cannot change the password. When you try to unlock the computer, you receive the following error message:

The password for this account has expired. To change the password, click Cancel, click Switch User, and then log on.

However, when the Fast User Switching feature is disabled, the Switch User option does not appear on the logon screen. Then, you have to restart the computer to change the password.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB958900.

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