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ITsVISTA KB-Link: KB960866

Windows Easy Transfer may be unable to connect to a laptop computer in a docking station over a USB cable

When attempting to use Windows Easy Transfer to transfer user files to or from a laptop computer in a docking station using a USB cable, neither computer will progress past the “Install the Easy Transfer Cable and connect your computers” screen.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB960866.

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