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ITsVISTA KB-Link: KB959442

The edges of a document are truncated when you try to print the document by using Terminal Services Easy Print from a client computer that is running Windows XP SP3, Windows Vista SP1, or Windows Server 2008

You use Remote Desktop Connection (RDC) 6.1 to connect to a Windows-based terminal server from a client computer that is running Windows XP with Service Pack 3 (SP3), Windows Vista with Service Pack 1 (SP1), or Windows Server 2008. When you try to use Terminal Services Easy Print to print a document in the Terminal Services session, the edges of the document are truncated. This occurs if the margins of the document are set to “0″.

Note: To resolve this problem on a Windows XP SP3-based computer, install hotfix kb957070 that is described in the following Microsoft Knowledge Base article:
957070 When a user offers a Remote Assistance invitation to an expert user who is running Windows XP SP3, the expert’s logon attempt forcibly logs off the original user

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB959442.

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