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ITsVISTA KB-Link: KB957759

When you restart a computer that is running 32-bit version of Windows Vista or of Windows Server 2008, the system stops responding

When you restart a computer that is running a 32-bit version of Windows Vista or Windows Server 2008, the system may stop responding.

This problem occurs only occasionally,. Specifically, it occurs approximately one time in every 1,300 restarts. Therefore, you typically discover this problem only when you run restart tests.

Note: This problem does not occur on 64-bit versions of Windows Vista or of Windows Server 2008.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB957759.

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