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ITsVISTA KB-Link: KB957000

An October 2008 update is available for the Windows Vista Customer Experience Improvement Program (CEIP)

The Windows Vista Customer Experience Improvement Program (CEIP) collects information about how you use Windows Vista. The Windows Vista CEIP also collects information about any problems that you experience when you use Windows Vista. Microsoft uses this information to improve the features that you use most frequently.

If you join the Windows Vista CEIP, Microsoft will use the information that is collected only to improve the software. Microsoft will not use this information to identify you or to contact you.

This article describes an update to the Windows Vista CEIP. This update configures the existing Windows Vista CEIP settings to improve the quality of the software-oriented information that is sent to Microsoft.

You can apply this update only if you have already joined the Windows Vista CEIP. Otherwise, the package will not be installed.

To verify that you have joined the Windows Vista CEIP, follow these steps:

  1. Click Start, and then click Control Panel.
  2. Click Control Panel Home, and then click System and Maintenance.
  3. Click Problem Reports and Solutions, and then click Customer Experience Improvement Settings.
  4. Verify that the Join the Customer Experience Improvement Program option is selected.
There is a download that resolves this issue.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB957000.

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