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ITsVISTA KB-Link: KB954434

A multiprocessor computer that is running a Windows XP, Windows Server 2003, or Windows Vista stops responding on a black screen after you resume the computer from hibernation

Consider the following scenario:

  • You have a multiprocessor computer that is running Windows XP, Windows Server 2003, or Windows Vista.
  • You resume the computer from hibernation (S4).

In this scenario, the computer stops responding on a black screen.

There is a download that resolves this issue. See Hotfixes for details.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB954434.

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