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ITsVISTA KB-Link: KB949552

A Windows Vista-based or Windows Server 2008-based client computer may stop responding when you try to log on to a domain if roaming profiles, folder redirection, and the offline folder feature are enabled

Consider the following scenario that occurs in a domain environment:

  • You configure the users in the domain to use roaming profiles.
  • The folder redirection feature is enabled in the domain.
  • The offline folder feature is enabled on the network share on which the users’ roaming profiles and the redirected folders are located.
  • The values of all registry entries under the following registry subkeys have been set to the path of the network share:
    • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

In this scenario, when you try to log on to the domain from a Windows Vista-based client computer or from a Windows Server 2008-based client computer, the computer may stop responding.

There is a download that resolves this issue. See Hotfixes for details.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB949552.

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