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ITsVISTA KB-Link: KB957055

In Windows Vista SP1 or Windows Server 2008, when you try to play a video by using embedded RealNetworks RealPlayer 11 in Internet Explorer 8 Beta, you are prompted to download RealPlayer even though RealPlayer is successfully installed

On a Windows Vista SP1-based computer or on a Windows Server 2008-based computer, you visit a Web page by using Internet Explorer 8 Beta. When you try to play a video in this Web page by using embedded RealNetworks RealPlayer 11, you receive the following message even though RealPlayer has been installed successfully on the computer:

In order to play this video, you need the current version of RealPlayer.
Please click below to download the free RealPlayer.

Note: This problem does not occur if the computer is running the release-to-market (RTM) version of Windows Vista.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB957055.

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