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ITsVISTA KB-Link: KB954051

It takes longer than expected to print a graphics-intensive document by using an XPS printer on a computer that is running Windows Vista Service Pack 1 or Windows Server 2008

Consider the following scenario:

  • You have a computer that is running Windows Vista Service Pack 1 (SP1) or Windows Server 2008.
  • You have an XML Paper Specification (XPS) printer driver for an XPS printer installed on the computer.
  • You use the XPS printer to print a document that contains some large and complex graphics.

In this scenario, it takes much longer than expected to print the document. For example, it may take more than an hour to print an image from a graphics processing application. Additionally, the graphics processing application remains unresponsive for about 10 minutes. (In this situation, the mouse pointer is displayed as an hourglass.)

There is a download that resolves this issue. See Hotfixes for details.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB954051.

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