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ShopServices or processes that require authentication may stop responding because of a deadlock condition in the Lsass.exe process on a Windows Server 2008-based computer or on a Windows Vista Service Pack 1-based computer
On a Windows Server 2008-based computer or a Windows Vista Service Pack 1-based computer, all services or processes that require authentication may stop responding.
For example, when you type your user name and password, the system stops responding at the “Welcome” screen.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Windows6.0-KB948790-x86.msu
64-Bit Download: Windows6.0-KB948790-x64.msu
For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB948790.
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