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ShopStop error when you resume a Windows Vista-based computer that is connected to a USB optical disc drive from standby “STOP: 0×000000E4″ or “STOP: 0×0000000A”
When you have a Windows Vista-based computer that is connected to a USB optical disc drive, and you resume the computer from Standby, you may receive a error message that resembles one of the following error messages:
STOP: 0×000000E4 (parameter1, parameter2, parameter3, parameter4)
STOP: 0×0000000A (parameter1, parameter2, parameter3, parameter4)
Notes
- The parameters in the error message vary, depending on the configuration of the computer.
- This issue may occur on a computer that is running Windows Vista, Windows Vista Service Pack 1 (SP1), or Windows Server 2008.
- Not all “0×000000E4″ or “0×0000000A” Stop errors are caused by this problem.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Windows6.0-KB954029-v2-x86.msu
64-Bit Download: Windows6.0-KB954029-v2-x64.msu
For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB954029.
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