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ITsVISTA KB-Link: KB953029

The monitor reverts to a low-power state several seconds after you wake it up by pressing the power button or by using the remote control on a computer that is running Windows Vista SP1 or Windows Server 2008

Consider the following scenario:

  • You have a computer that is running Windows Vista Service Pack 1 (SP1) or Windows Server 2008.
  • You let the system go idle for some time. Therefore, the monitor enters a low-power state, and the screen turns off.
  • To wake up the monitor, you press the computer’s power button, or you use the remote control. The monitor resumes the full-power state, and the screen turns back on.

However, in this scenario, the monitor remains in the full-power state for only several seconds, and then it reverts to the low-power state.

Note: This issue does not occur when you wake up the monitor by pressing a key on the keyboard or by clicking the mouse.

There is a download that resolves this issue. See Hotfixes for details.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB953029.

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