You may experience one or more of the following symptoms on a Windows Vista-based or a Windows Server 2003-based computer that uses a Hewlett-Packard (HP) printer:

• When you try to install a printer, the Add Printer Wizard stops responding.
• The computer stops responding.
• The print spooler stops responding.
• The print spooler crashes, and you receive one of the following error messages, as appropriate for your situation.
  • When you use an administrator account
    

    Connect to Printer
    —————————–
    Windows cannot connect to the printer.
    Operation could not be completed (error 0×000006be).
    Either the printer name was typed incorrectly, or the specified printer has lost its connection to the server.
    For more information, click Help.

  • When you use a user account
    

    Connect to Printer
    —————————–
    Windows cannot connect to the printer.
    Operation could not be completed (error 0×000006be).
    You do not have sufficient access to your computer to connect to the selected printer.