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ITsVISTA KB-Link: KB953533

A computer that is running an x86 version of Windows Vista or of Windows Server 2008 on an IDE/ATA disk does not generate a valid dump file when PAE mode is enabled

Consider the following scenario:

  • You have an x86 version of Windows Vista or of Windows Server 2008 installed on a computer’s IDE/ATA disk.
  • The computer has more than 4 gigabytes (GB) of physical memory.
  • The system is running in Physical Address Extension (PAE) mode.
  • You configure the system to generate a memory dump file when a fatal system error occurs.

However, when a fatal system error occurs, and you receive a Stop error message, no dump file is generated. Or, an invalid dump file is generated.

There is a download that resolves this issue. See Hotfixes for details.
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB953533.

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