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ITsVISTA Novell TID-Link: 7000698

Error: “The printer driver is unknown. Error code 1797″ when installing a printer to Microsoft Vista

Novell iPrint Client for Windows 5.04
Novell iPrint for NetWare
Microsoft Windows Vista


When installing a Canon IR C2880 printer to Microsoft Visa workstations through iprint, the following errors occur:

Error message: The printer driver is unknown
Error group: Windows
Error code 1797

Error message: The remote procedure call failed.
Error group Windows
Error code: 1726

Error message: The specified username is invalid
Error group: Windows
Error code: 2202
For more information on this issue, including potential causes, workarounds, and resolutions, see: Novell TID Article 7000698.

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