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ITsVISTA KB-Link: KB953795

VPN connection fails on Windows Vista client: “Error 609: A device type was specified that does not exit”

On a Windows Vista computer, you are unable to establish a connection to the VPN server. The following symptoms occur:

  1. After you enter the username and password for the VPN connection, it tries to connect for a while then the error message occurs:

    Failed to connect to [connectionname]

  2. If you create a new VPN connection, it shows as a Dial-up connection.
  3. This event is logged in the Application event log.
    Log Name:      Application
    Source:        RasClient
    Date:          mm/dd/yyyy [time]
    Event ID:      20227
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      [computername]
    CoID={6ADB8BA2-868E-4406-88CF-FFFBFDAD6684}: The user [domain]\[user] dialed a connection named [ConnectionName] which has failed. The error code returned on failure is 609.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB953795.

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