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ITsVISTA KB-Link: KB951521

Windows Explorer exits unexpectedly when you drag a file from an LZH archive into the Folders pane on a Windows Vista-based computer

Consider the following scenario:

  • You are running a Windows Vista-based computer that has the Lzhfldr.dll file installed.
  • In Windows Explorer, you double-click an .lzh file to open the associated compressed file.
  • You drag the compressed file into a folder in the Folders pane of the same Windows Explorer window.

In this scenario, Windows Explorer exits unexpectedly. After you restart Windows Explorer, you notice that there is a new file in the destination folder. However, the file has a size of zero bytes.

Note: This issue does not occur if you drag the compressed file into another Windows Explorer window or onto the desktop.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Contact Microsoft
64-Bit Download: Contact Microsoft

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB951521.

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