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ITsVISTA KB-Link: KB951250

Error message when Symantec Endpoint Protection MR2 quarantines a file in Windows Vista or in Windows Server 2008: “Stop 0x000000E3″

You may receive a “Stop 0x000000E3″ error message that resembles the following on a computer that is running Windows Vista or Windows Server 2008:

STOP: 0x000000E3 (parameter1, parameter2, parameter3, parameter4)
The RESOURCE_NOT_OWNED

This problem may occur on a computer that is running Symantec Endpoint Protection version 11.0 Maintenance Release 2 (MR2). This problem occurs when the Symantec program quarantines a file.

There is a download that resolves this issue. See Hotfixes for details.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB951250.

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