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ITsVISTA KB-Link: KB949857

Error message when you try to delete a folder after an SMB share has been removed on a computer that is running Windows Vista Service Pack 1 or Windows Server 2008: “The action can’t be completed because the folder is open in another program”

Consider the following scenario:

  • On a computer that is running Windows Vista Service Pack 1 (SP1) or Windows Server 2008, you create a Server Message Block (SMB) share.
  • After the share is not accessed for some time, you remove the share.

In this scenario, you cannot delete the folder that is used to back the share. Additionally, you receive an error message that resembles the following:

Folder In Use
The action can’t be completed because the folder is open in another program
Close the folder and try again.

In this case, you have to restart the computer. After that, you can delete the folder.

There is a download that resolves this issue. See Hotfixes for details.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB949857.

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