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ITsVISTA KB-Link: KB951691

Error message after you click “Save and Clear” in Event Viewer on a Windows Server 2008-based computer or on a Windows Vista-based computer: “Event Viewer could not clear the log”

Consider the following scenario:

  • You are running a Windows Server 2008-based computer or a Windows Vista-based computer.
  • In Event Viewer, you click Save and Clear to create a .csv file, a .txt file, or an .xml file.

Although the file is created successfully, the event log is not cleared as expected. Additionally, you receive the following error message:

Event Viewer could not clear the log. The following error occurred: The parameter is incorrect.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB951691.

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