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ITsVISTA KB-Link: KB949896

The Play item and the AutoPlay item do not appear on the shortcut menu that is retrieved by the IShellFolder and IContextMenu interfaces on a Windows Vista-based computer

Consider the following scenario:

  • On a Windows Vista-based computer, an application uses the IShellFolder interface and the IContextMenu interface to retrieve the shortcut menu for a removable media drive.
  • There is a disc in the removable media drive.
  • The application retrieves the menu after the system starts from a power-off (S5) state.

In this scenario, the Play and AutoPlay items do not appear on the shortcut menu that the application retrieves.

There is a download that resolves this issue. See Hotfixes for details.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB949896.

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