When you try to put a Windows Vista-based computer into hibernation (S4), and the computer has multiple USB devices connected to it, the computer stops responding
Consider the following scenario:
- You are running a Windows Vista-based computer that has multiple USB devices connected to it. Or, you are running a Windows Vista-based computer that has a docking station that has multiple USB devices connected to it.
- You install a Bluetooth device on the computer. Then, you turn the device on.
- You try to put the computer into hibernation ((S4).
In this scenario, the computer stops responding.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Windows6.0-KB949537-x86.msu
64-Bit Download: Windows6.0-KB949537-x64.msu
For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB949537.

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