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ITsVISTA KB-Link: KB949266

The IME language bar disappears, and you cannot input non-English characters after you close an Excel chart on a computer that is running the Korean or Japanese version of Windows Vista

Consider the following scenario:

  • You have the 2007 Microsoft Office system installed on a computer that is running the Korean or Japanese version of Windows Vista.
  • You try to insert a chart in a 2007 Office document. For example, you try to do this in a Microsoft Office Word 2007 document.

In this scenario, Microsoft Office Excel 2007 starts automatically. When you exit Excel 2007 and return to the original program, the Input Method Editor (IME) language bar disappears. Therefore, you cannot input anything other than English-language characters.

There is a download that resolves this issue. See Hotfixes for details.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB949266.

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