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ShopError message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: “0×80071A91″
After you perform System Restore in Windows Vista, you are unable to install a Windows update, a hotfix, or a service pack. Additionally, you may receive the following error message:
80071A91 (ERROR_RM_NOT_ACTIVE)
For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB948252.
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