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ITsVISTA KB-Link: KB946383

March 17th, 2008 · Leave a Comment · 252 views
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The computer stops responding when you try to shut down a computer that is running Windows Preinstallation Environment 2.0

When you try to shut down a computer that is running Windows Preinstallation Environment (Windows PE) 2.0, the computer stops responding (hangs). This problem occurs if the computer is running the Microsoft Storport driver (Storport.sys).

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Windows6.0-KB946383-x86.msu
64-Bit Download: Windows6.0-KB946383-x64.msu
This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB946383.

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