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ITsVISTA KB-Link: KB945717

IPP print jobs on a Windows Vista-based computer are canceled 30 seconds after a paper outage or a paper jam occurs

Consider the following scenario:

  • On a Windows Vista-based computer, you print to an Internet Printer Protocol (IPP) printer.
  • A paper outage or a paper jam occurs.

In this scenario, the print job is canceled 30 seconds after the paper outage or the paper jam occurs. Additionally, the print queue displays an error status.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB945717.

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